24/7 CUSTOMER SUPPORT
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EASY QUICK RETURNS
SHIPPING AND DELIVERY
Yes, once your order is shipped, you will receive a tracking number via email or SMS, allowing you to track the status of your package until it reaches your doorstep. Check out our Order Tracking page where you’ll be able to track your order live.
We offer standard shipping within the country, and for some regions, we may offer expedited or express delivery for an extra cost. For express orders, please fill out the form in our Contact page for assistance.
Yes, we do ship internationally. If you have any specific questions about international delivery please reach out to our support at email@example.com
You can cancel your order within 12 hours of placing it. If an order has been shipped it can no longer be canceled. Contact our customer support team as soon as possible to request a cancellation.
If your product arrives damaged or defective, please contact our customer support team immediately, and we will arrange a replacement or return based on the situation.
During the checkout process, you have the option to apply valid discount codes, enabling you to take advantage of special offers and promotions. You may only use ONE coupon per order. Coupons cannot be combined with any other sale, or trade discount.
We accept various payment methods, including credit/debit cards, PayPal, Apple Pay, and Google Pay. All payments are processed securely to ensure your financial information is protected. For orders over $5,000 we offer additional payment methods including wire and ACH. Please contact our customer support at firstname.lastname@example.org for more information.
We offer a wide range of home lighting products, including ceiling lights, chandeliers, pendant lights, wall sconces, table lamps, floor lamps, outdoor lighting, and more.
Yes, our products are designed to complement various home decor styles, including modern, contemporary, traditional, industrial, and farmhouse, among others.
To choose the right lighting, consider the size and purpose of the room, the amount of natural light, and the desired ambiance. You can also consult our lighting experts for personalized recommendations.
Yes, we have a selection of energy-efficient LED lighting options that can help you reduce energy consumption and save on electricity bills.
Absolutely! Some of our lighting fixtures are compatible with dimmer switches, allowing you to adjust the brightness and create the desired ambiance. Please take a look at each product’s description for details. Feel free to contact our support team for any additional questions/concerns.
We currently do not provide installation services, but our products are designed for easy installation. However, we do recommend hiring a professional to do the installation.
You can reach our customer support team through the Contact page on our website, where you can submit a message or find our email and phone number for direct communication. We are also offering a live chat option that is available during certain business hours depending on demand and our team’s capacity. For live chat look for the live chat bubble on any of our pages.
Yes, we offer an entire collection of outdoor lighting fixtures specifically designed to withstand various weather conditions and enhance the beauty of your outdoor spaces. Please take a look at each product’s description for details. Feel free to contact our support team for any additional questions/concerns.