Thank you for shopping with us, If you are not happy with your purchase, we are here to help. Please read our policy and use our return portal below to receive your RMA # and confirmation email.
Our refund and returns policy lasts 20 days. If 20 days after you have received your order have passed, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If you fail to return the item(s) in their original packaging, you will not receive a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10-12 business days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your bank and or credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Only regular priced items may be refunded. Sale items cannot be refunded. (Deal of the month product is returnable)
If you would like to exchange a product, please follow the same return instructions below.
To return your product, you should mail your product to the address given in your return label. Please do not ship to any other address as your refund will not be processed.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Contact us at email@example.com for more questions related to refunds and returns or visit our FAQ page.