FAQs

United States: 8-12 business days

Europe & Asia: 10-14 business days
Processing times are 3-7 business days before shipping.

Yes! We ship to most countries. Shipping times and rates vary depending on your location. For international orders, please note that customs fees or import taxes may apply.

Yes, once your order has been processed and shipped, we will send you a tracking number via email to keep you updated on the status of your delivery.

If your item is damaged or defective upon arrival, please contact us immediately at [your email] with photos of the damage. We will assist you with a return or replacement.

To initiate a return, please contact us at [your email] with your order number and the item(s) you wish to return. We’ll provide you with the return instructions.

At the moment, we do not offer gift cards, but we’re working on offering this feature in the future. Stay tuned for updates!

You can reach our customer support team by email at [your email] or through our contact form on the website. We aim to respond to all inquiries within 1-2 business days.

Products featured on our journal are linked directly to our partner brands. Simply click the product link to shop and view the item on the respective brand’s website.

Yes, we offer wholesale pricing and trade pricing for professionals. Please apply here.

All product availability is updated in real time on our website and will be shown under the add to cart button on the product page.